At URBANLOOM, we want you to be satisfied with your purchase.
Returns
Customers may request a return within 7 days of delivery if:
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The product is damaged
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The wrong product was delivered
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The product has a manufacturing defect
Returned products must be:
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Unused
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In original packaging
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With tags intact
Non-Returnable Items
Certain items may not be eligible for return including:
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Items marked as Final Sale
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Used or damaged products caused by the customer
Refund Process
Once the returned item is received and inspected:
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Refunds will be processed within 5–7 business days
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Refund will be issued to the original payment method
Return Request
To request a return, contact us at:
Email: contact@pulse2cart.com
Phone: 7836884745